Reviews on Origin are only possible by customers who book through your site — that's how we keep them verified.
For walk-ins, phone bookings, or anyone who didn't go through Origin checkout, the best path is to send them to your Google Business Profile to leave a Google review.
Doing this at scale? Origin's Premium-tier review management platform lets you request and respond to Google reviews from inside Origin — no need to bounce between dashboards. It works alongside Origin's own verified-booker reviews. See pricing.