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How to Customize the Prompt for Private/Internal Reviews

Let your clients know they can leave private reviews outside of public reviews after trips

Written by Benjamin Lazarov

Heads up: Private/internal review prompts are part of Origin's basic review collection (all plans). If you want to route, respond to, and report on those internal reviews at scale across Origin and Google, that's the Premium-tier review management platform. Pricing details.

Your clients can leave both public and private reviews for you, your company, and your guides.

Customize the Prompt for Private/Internal Reviews

  1. Click Company, then Policies.

  2. Under "Prompt for Private/Internal Reviews," enter what you'd like to say/ask when your clients leave a review.

  3. Click Save when you're done.

Customer-facing example:

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