Refund to a gift card! Along with refunding through Stripe, admins will also have the option to refund by creating a new gift card. They can choose the amount, expiration, and message, and the recipient will receive an email with the message and their gift card code and expiration.
To refund to a gift card
1. Go to Customers.
2. Click on your Customer.
(You can also access the booking by going to Trips > Bookings > Clicking on the booking)
3. Click on the Trip Name.
4. Scroll to Payments.
5. Click Refund to a new gift card.
6. Complete the required fields.
7. Click Submit.
Your customer will receive an electronic gift card sent to the email address used.


