The Origin platform charges a 5% fee on each booking, in addition to Stripe's standard payment processing fee of 2.9% + 30¢. The Origin fee goes to Origin and the Stripe fee goes to Stripe — this all happens automatically.
How Fees Are Collected
When you collect the full trip amount upfront (no deposit, no remaining balance), both fees are deducted at the time of booking. You can see the fee breakdown inside Origin under Trips → Bookings — click the eyeball icon on any booking, then click the price at the top of the page.
To see Stripe's detailed fee breakdown, scroll down on the same Booking page to the Payments table. Click the red eyeball icon to open that transaction inside Stripe. Then scroll to Payment Details and hover over the i icon — a popup shows the Origin fee and Stripe fee amounts separately.
Reminder: You created a Stripe account during your Origin onboarding. You can log into Stripe directly using the credentials from that setup.
How Fees Work When You Collect a Deposit
Why does my deposit amount look smaller than expected? Origin's 5% fee for the entire booking is taken out of the initial deposit payment — not spread across both transactions. This is by design, but it means your deposit will appear lower than the deposit amount you set.
Example: A $500 trip with a $200 deposit. The 5% Origin fee ($25) is taken from the $200 deposit along with the Stripe fee. Your net deposit payout will be roughly $173 — not $200. The remaining $300 balance collects later with only the Stripe fee deducted (no additional Origin fee).
If you collect a deposit with the remaining balance due later:
The full 5% Origin fee for the entire booking is deducted from the initial deposit payment.
A Stripe processing fee (2.9% + 30¢) is also deducted from the deposit.
When the remaining balance is collected, no additional Origin fee is charged — only the Stripe processing fee for that amount.
Because there are two separate transactions, there will be two separate Stripe processing fees (one per charge).
Why Your Stripe Payout May Look Different Than Your Booking Total
Stripe consolidates payouts on a rolling basis — typically once per day — and deposits them to your bank account. If you have multiple bookings in a short period, Stripe may batch them into a single deposit or split them across two consecutive days depending on timing.
This means a single Stripe payout may include payments from several bookings, or a booking's deposit and remaining balance may arrive as two separate deposits on different days. If a payout amount looks unexpected, check your Stripe dashboard to see the individual transactions included in that deposit rather than comparing it directly to a single booking total.