Currently, it's best to make a Custom listing for them and make it so the Line Items—or taxes you added—don't apply to that new Listing.

Custom trips and tours are a huge part of business, so Origin tries to make it as easy as possible to keep up with this demand. This article will run through the standard Custom trip creation and booking process.

If a customer contacts you about a customized or private version of a trip you already offer, you can easily Duplicate the Listing they want to customize that offering (change duration, price, etc.).

After Duplicating, you'll see the same Listing's name as a Draft, but it will have (copy) in the name. Click the icon to Edit the newly duplicated Listing and change settings if needed. You'll want to make sure you check the Custom Booking checkbox and click save and Publish if you're ready.

Now, this Listing will show up in the Custom tab on the regular Listings page, we do this to limit clutter.

Once everything looks good, you can add it to the Schedule just like normal! If the Custom trip is happening in place of the regular version of the trip on a given day, you can simply delete the regular trip from the schedule and add the new Custom trip. Click here to learn more about Private, Public, and Custom trip types.

The only thing left is to send out the Booking Access Link (click on the chain-link icon under Actions) which only allows those with the link to book the trip.

If anyone else sees this Listing and they don't have the special link, they will see a contact form where you can collect submissions and requests, but doesn't let anyone book.

Send the Booking Access Link to one person or everyone in a group if they are all paying individually (a Custom & Public trip), and you are all set!