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SMS for Customers

Send booking confirmations and reminders with a link to the waiver, and send review requests after a trip.

Written by Jessica McWhirt

Origin now sends SMS booking confirmations and reminders with a link to the waiver as well as review requests after a trip.

Existing customers will have SMS notifications turned off because we don't want to surprise anyone, but they can go into their notification preferences and turn them on if they want to.

This will be turned on for all new customers, and when they sign up through a booking we'll send them an initial text to give them a heads-up about the text alerts and allow them to opt-out.

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