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How To Keep Track of Refunds For a Booking

See how much has been refunded to a customer

Written by Jessica McWhirt

The refunded total will be displayed on the booking page, and we'll display that it's refunded in the tables on the bookings page and the Customers' page. This helps admins stay current with how much has been refunded to a customer.

How to use it:

  1. To view refunds from the Bookings page, click Trips, then Bookings, and find the trip.

  2. Scroll to the right to find the columns: Refunded (Stripe) and Refunded (gift card).

  3. You can also view it from the Customer's page by clicking Customers, finding your customer, and clicking their name.

    1. Click the trip you refunded. The refund amount will display in the right corner of your customer's profile.

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