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Admin alerts for bookings with missing waivers

Get notified in Origin (and optionally by email) when an upcoming booking has missing waivers — so you can follow up before check-in.

Written by Benjamin Lazarov

📣 Rolling out: This feature is currently being released. If you don't see the settings described below in your account yet, hold tight — they're on their way.

Admins no longer have to manually scan their bookings to figure out who hasn't signed a waiver yet. Origin will now proactively alert you when an upcoming trip has missing waivers, so you can follow up before it becomes a check-in problem.

How it works

  • You set how many days before a trip the alert should fire (we recommend 2-7 days)

  • When a booking hits that threshold with one or more unsigned waivers, the system sends an alert

  • Alerts are delivered as in-Origin notifications, with email as an optional add-on

  • Each booking triggers at most one alert per threshold — no duplicate spam

What the alerts show

Each alert tells you:

  • The booking name and trip date

  • Which guests still haven't signed

  • A direct quick-action to resend their waiver link

How to configure alerts

Go to Waivers → Notification Settings → Company tab, then look for the Admin Alert Settings section. You'll find:

  • Alert admins about missing waivers — turn on/off, and set how many days before the trip to trigger

  • Also send admin alerts via email — turn on if you want emails in addition to dashboard alerts

Pairs well with

Once you've been alerted, you can resend waiver invites in one click — see Editing guest emails and resending waivers from the booking page for more.

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